Shipping policy

Thank you for choosing Boujee. Every Boujee case is made exclusively for you, after you place your order — not pulled off a shelf or mass-produced in advance.

We take the time to print each case with advanced high-definition printing technology, carefully reproducing every colour, detail and finish to deliver the premium quality Boujee stands for. Your case goes through our printing and quality-checking process before it makes its way to you.

Because each order is individually prepared, please read the following shipping timelines carefully.

How long does it take to dispatch my order?

Your Boujee case is printed, finished and prepared with care specifically for your order.

Once your order is confirmed, please allow 2–3 working days for our team to print, quality-check, pack and dispatch your case.

We don't rush this process — every detail matters.

Please note that working days do not include Sundays or public holidays.

How long does delivery take?

Once your order has been dispatched from our warehouse, it is handed over to our delivery partner.

Delivery generally takes 3–7 working days after dispatch, depending on your location and the courier service.

Therefore, please allow approximately 5–10 working days from the date of order confirmation for your order to arrive.

Order confirmation ≠ dispatch. Your case first goes through our printing and preparation process before it leaves our warehouse.

When will I receive my tracking details?

Your tracking details are shared only once your order has been dispatched.

As soon as your case leaves our warehouse, you will automatically receive the tracking details via WhatsApp/SMS, along with a tracking link.

You can use the tracking page to follow your order once it has been handed over to the courier.

Please note: If you check your tracking link before dispatch, you may not see any tracking movement. This is completely normal.

Why hasn't my tracking updated yet?

If you have placed your order recently and your tracking link isn't showing any updates, don't worry — your Boujee is probably still being made. ❤️

Every case is individually printed after the order is placed using our high-definition printing process, followed by finishing, quality checks and careful packaging.

Your order can take 2–3 working days to complete this process before it is dispatched.

Once your case passes our quality check and leaves our warehouse, your tracking details will automatically be sent to you via WhatsApp/SMS.

Please do not email or WhatsApp us for tracking details within the first 2–3 working days after placing your order. Your tracking information is automatically sent as soon as your order is dispatched.

Why does Boujee take 2–3 working days to dispatch?

Because your case isn't sitting in a warehouse waiting to be shipped.

It's made for you.

From the moment your order comes in, your case goes through our production process — high-definition printing, finishing, quality inspection and packaging — before being dispatched.

We believe your phone case should look as good in your hands as it did on your screen. That's why we take the extra time to get the details right.

Every order. Every print. Every detail. Made with love.

Can I cancel or modify my order after placing it?

Please note that our cases are custom printed and prepared specifically for each order. Because of this, cancellation or modification may not be possible once your order has entered the printing process.

If you would like to cancel or modify your order, please contact us as soon as possible at theboujeecase@gmail.com.

Please mention your order number and the requested change. We will always try our best to accommodate your request, but cannot guarantee changes once production has started.

Your Boujee Journey

Order Placed
↓
Individually Printed in High Definition
↓
Finished & Quality Checked
↓
Carefully Packed
↓
Dispatched
↓
Tracking Details Sent via WhatsApp/SMS
↓
Delivered to You

Please give us 2–3 working days to make your Boujee.
Because great things shouldn't be mass-produced. ❤️